PRIVACY POLICY
1. Information We Collect
We collect several types of personal information to provide you with the best service, including:
Personal Identification Information: When you make a purchase or register on our site, we may collect your name, email address, phone number, shipping address, and payment information.
Order Information: Information related to the products you purchase, payment details, and transaction history.
Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, and the pages you visit. This helps us improve your user experience.
Cookies: Our website uses cookies to collect information about your browsing preferences and enhance your experience. You can modify your cookie settings via your browser at any time.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including shipping, payments, and communication regarding your purchase.
Customer Service: To respond to your inquiries, requests, or concerns.
Personalization: To provide personalized product recommendations and tailor our services to your preferences.
Marketing Communications: To send you promotional emails, newsletters, and special offers (if you have opted in). You can unsubscribe from these communications at any time.
Website Improvement: To monitor and improve the performance of our website and enhance your user experience.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
Secure Transactions: All payments are processed through secure payment gateways, and we do not store any payment information on our servers.
Data Encryption: We use SSL encryption to protect your information during transmission.
Restricted Access: Access to your personal information is limited to employees who need it to perform their job functions.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us with tasks such as payment processing, order fulfillment, or marketing. These third parties are required to protect your information and only use it for the purposes specified by us.
Legal Requirements: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or illegal activities.
5. Your Rights
You have the right to:
Access Your Information: You can request access to the personal information we hold about you.
Update Your Information: You can correct or update any personal information that is inaccurate or incomplete.
Delete Your Information: You may request that we delete your personal information, subject to legal and contractual obligations.
Withdraw Consent: If you have given us consent to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at hello@foodfirsttherapy.com.au.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You can control your cookie settings through your browser.
Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its core features.
Analytics and Performance Cookies: These cookies allow us to measure and analyze how our website is used so that we can improve it.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: